Privacy Policy
Last Updated: 08 December 2025
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following information:
Personal Information: name, email address, phone number, billing address.
Payment Information: processed securely through third-party payment gateways (e.g., PayFast, PayPal). We do not store credit card details.
Usage Data: pages visited, device information, IP address, browser type, and cookies.
Account Information: if you create an account on our website.
2. How We Use Your Information
We use your information to:
Process and deliver digital theme purchases.
Provide customer support and respond to inquiries.
Improve website functionality and user experience.
Send order confirmations and important account notices.
Prevent fraud and enhance website security.
3. Sharing Your Information
We do not sell your information.
We only share information with trusted third parties necessary to operate our business, such as:
Payment processors
Hosting providers
Analytics tools
Email service providers
All third-party partners follow strict data protection rules.
4. Cookies
We use cookies to improve site performance, remember user preferences, and analyse traffic.
You can disable cookies in your browser settings, but some site features may not work properly.
5. Data Protection
We implement industry-standard security measures to protect your data.
However, no online transmission is 100% secure, and users accept this risk when using the website.
6. Your Rights
Depending on your location, you may request:
Access to your data
Correction or updating of your information
Deletion of your data
Opt-out of marketing emails
Requests can be made via our contact page or email.
7. Updates to this Policy
We may update this policy occasionally. Changes will be posted on this page with the updated date.
Refund Policy (Strict No-Refund Policy)
Last Updated: 08 December 2025
Because our products are digital, instantly downloadable, and cannot be “returned”, we follow a strict NO REFUND policy.
By purchasing any theme or digital product on our website, you agree to the following:
1. No Refunds on Digital Products
All sales are final.
We do not offer refunds for:
Accidental purchases
Change of mind
Incompatibility with your store
Lack of technical knowledge
Wrong theme selection
2. Theme Functionality
Our themes work as described in the product listings.
We are not responsible for:
Incorrect installation
Modifications made by the customer
Conflicts caused by apps, plugins, or external code
3. Support
We provide support for installation guidance and general troubleshooting.
Support does not include:
Custom coding
Theme redesign
Plugin conflicts
Website setup
4. Duplicate Purchases
Duplicate purchases are the customer’s responsibility. No refunds are issued.
By completing a purchase, you acknowledge and accept this policy fully.
Terms of Service
Last Updated: 08 December 2025
These Terms govern your use of our website and the purchase of our digital themes.
1. Use of Our Website
By using our site, you agree to:
Be at least 18 years old, or have guardian permission
Use our products legally and responsibly
Not copy, redistribute, or resell our themes
2. Digital Product Delivery
Themes are delivered automatically via download links after successful payment.
3. Licensing
When you purchase a theme, you receive a single-use license unless stated otherwise.
You may:
Use the theme for one website or store per purchase.
You may not:
Resell, share, or distribute the theme
Claim the theme as your own
Upload the theme to other marketplaces
4. Website Availability
We aim for 24/7 uptime, but we cannot guarantee uninterrupted service.
We are not responsible for:
Downtime
Data loss
Internet issues affecting user access
5. Prohibited Activities
You may not:
Hack or attempt to bypass security
Reverse-engineer our themes
Use the site for illegal purposes
6. Limitation of Liability
We are not liable for:
Loss of profits
Business interruption
Data loss
Incompatibilities with plugins, apps, or third-party systems
Our maximum liability is limited to the price paid for the product.
7. Changes to Terms
We may update these Terms at any time. Your continued use of the site means acceptance of updated termsPrivacy Policy
Last Updated: 08 December 2025
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following information:
Personal Information: name, email address, phone number, billing address.
Payment Information: processed securely through third-party payment gateways (e.g., PayFast, PayPal). We do not store credit card details.
Usage Data: pages visited, device information, IP address, browser type, and cookies.
Account Information: if you create an account on our website.
2. How We Use Your Information
We use your information to:
Process and deliver digital theme purchases.
Provide customer support and respond to inquiries.
Improve website functionality and user experience.
Send order confirmations and important account notices.
Prevent fraud and enhance website security.
3. Sharing Your Information
We do not sell your information.
We only share information with trusted third parties necessary to operate our business, such as:
Payment processors
Hosting providers
Analytics tools
Email service providers
All third-party partners follow strict data protection rules.
4. Cookies
We use cookies to improve site performance, remember user preferences, and analyse traffic.
You can disable cookies in your browser settings, but some site features may not work properly.
5. Data Protection
We implement industry-standard security measures to protect your data.
However, no online transmission is 100% secure, and users accept this risk when using the website.
6. Your Rights
Depending on your location, you may request:
Access to your data
Correction or updating of your information
Deletion of your data
Opt-out of marketing emails
Requests can be made via our contact page or email.
7. Updates to this Policy
We may update this policy occasionally. Changes will be posted on this page with the updated date.
Refund Policy (Strict No-Refund Policy)
Last Updated: 08 December 2025
Because our products are digital, instantly downloadable, and cannot be “returned”, we follow a strict NO REFUND policy.
By purchasing any theme or digital product on our website, you agree to the following:
1. No Refunds on Digital Products
All sales are final.
We do not offer refunds for:
Accidental purchases
Change of mind
Incompatibility with your store
Lack of technical knowledge
Wrong theme selection
2. Theme Functionality
Our themes work as described in the product listings.
We are not responsible for:
Incorrect installation
Modifications made by the customer
Conflicts caused by apps, plugins, or external code
3. Support
We provide support for installation guidance and general troubleshooting.
Support does not include:
Custom coding
Theme redesign
Plugin conflicts
Website setup
4. Duplicate Purchases
Duplicate purchases are the customer’s responsibility. No refunds are issued.
By completing a purchase, you acknowledge and accept this policy fully.
Terms of Service
Last Updated: 08 December 2025
These Terms govern your use of our website and the purchase of our digital themes.
1. Use of Our Website
By using our site, you agree to:
Be at least 18 years old, or have guardian permission
Use our products legally and responsibly
Not copy, redistribute, or resell our themes
2. Digital Product Delivery
Themes are delivered automatically via download links after successful payment.
3. Licensing
When you purchase a theme, you receive a single-use license unless stated otherwise.
You may:
Use the theme for one website or store per purchase.
You may not:
Resell, share, or distribute the theme
Claim the theme as your own
Upload the theme to other marketplaces
4. Website Availability
We aim for 24/7 uptime, but we cannot guarantee uninterrupted service.
We are not responsible for:
Downtime
Data loss
Internet issues affecting user access
5. Prohibited Activities
You may not:
Hack or attempt to bypass security
Reverse-engineer our themes
Use the site for illegal purposes
6. Limitation of Liability
We are not liable for:
Loss of profits
Business interruption
Data loss
Incompatibilities with plugins, apps, or third-party systems
Our maximum liability is limited to the price paid for the product.
7. Changes to Terms
We may update these Terms at any time. Your continued use of the site means acceptance of updated terms.
Should you need to contact us, please contact us at admin@themestore.com and we will assist
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